Any late pledger around?

Last week I ordered the late pledge bundle for all the printed books and pdf for the Infinity RPG. I received a broken link that allowed to donwload only the corebook and wasn’t able to access any shippment options for my order. I already contacted costumer support last Friday, but as they haven’t answered yet, I was wondering if someone around had the same problem with this bundle (or other late pledges).

I bought all-pdfs from their store early this week. Got no link, order is marked as unfulfilled. Waiting for reposne from suport also.

I’ve received my reply yesterday. I think they are working with a 4 to 5 days delay on support (my order was made last thursday), but the problem is solved by now.

Thanks. They I just wait.